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Lesson 7: Problem Identification

This lesson focuses on problem identification and brainstorming solutions. For developing their final projects, students will learn how to pinpoint and analyze an issue, and understand the strengths of using root cause analysis. They will explore brainstorming techniques, including divergent and convergent thinking. These strategies will help students streamline their ideas through ideation and prioritize solutions effectively. 

By the end, students will be ready to apply strategies in identifying problems, analyzing root causes, and generating creative solutions to their chosen real-world challenges.

In this lesson, students will learn:

  • The steps to identifying and analyzing a chosen problem 
  • How to perform root cause analysis 
  • The difference between divergent and convergent thinking and how both can guide solution brainstorming
  • How to set SMART goals
  • How to streamline and prioritize ideas for solutions throughout the ideation process

Convergent thinking: In the solution brainstorming process, it focuses on narrowing down options to find the best solution or idea.

Divergent thinking: In the solution brainstorming process, it involves generating multiple ideas and exploring various possibilities or perspectives.

Root cause analysis: A technique used to identify the underlying cause of a problem and its symptoms. 

SMART goal: A way to set effective goals by making sure they are Smart, Measurable, Attainable, Realistic, and Time-bound. 

Stakeholder: The individuals or groups that are affected by or involved in the problem or solution. 

SWOT analysis: A method of exploring the internal strengths and weaknesses, and the external opportunities and threats of your idea. 

Video: Problem Analysis

Video: Problem Identification and Background Information

Video: Root Cause Analysis

Worksheet Activity: Problem Framing: “How Might We…”

How might we tackle a specific problem? Students will reflect on the components, characters, challenged, and characteristics related to their chosen issue.

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Worksheet Activity: Researching Our Issue

In groups, students will find an article related to their chosen issue and fill in the chart accordingly. Each group member takes on one question/row to research. 

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Worksheet Activity: From Root Cause to Our Goal

Students will reflect on their issue’s root causes and goals.

These questions are listed in the following worksheet for students to think about individually or within their respective groups.

If preferred, these questions can work as prompts for a guided class discussion.

  1. Which root cause has the biggest impact on the problem, and why?
  2. Which root cause would be the easiest to fix?
  3. What should our goal be?

Access the handout here:

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